Find Out If You’re Expecting Too Much From Customers

You probably have them — a set of “rules” you’ve consciously (or unconsciously) created for how your customers are supposed to think and behave.

Perhaps they should:

  • Know when peonies are in season
  • Love flowers as much as I do
  • Know what I mean by “burgundy”
  • Send a thank you note after their wedding
  • And so on and so on…

Becoming aware of, and then dropping, these expectations allows you to approach customers with a clean slate and be the most help to them.

And as y’all know, being as helpful as humanly possible is what will super-charge your business and make you more money.

Want more good stuff? Grab my Big Ass Folder of Free Shiz #ForFlorists.

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G’day I’m Kathleen!

I’m a girl who built a six-figure floral design business in a tiny town. Imma straight-talkin’, spreadsheet-lovin’, more-flowers-than-is-really-necessary kinda gal. My mission? To help floral designers overcome their self-doubt and make more money than they ever imagined.

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